Once we connect to discuss your project, proposal turnaround is typically 3-5 business days. Production time varies by order but generally runs 2-6 weeks from final product approval, with rush options available if your timeline requires it.

Product pricing is all-inclusive - decoration and customization are built into the cost of every item, so there are no hidden fees on what you're gifting. We work across a range of budgets and project sizes, so whether you're starting small or scaling a recurring program, we'll build a proposal that works for you. The best way to get a sense of what's possible for your budget is to start a conversation. We'll come back with curated options specific to your needs.

We offer a wide range of decoration methods including embroidery, screen printing, laser engraving, debossing, foil stamping, heat transfer, and more. Custom packaging — boxes, ribbon, tissue paper, tape — is also available. Our philosophy is that less is often more, so we'll guide you toward customization that feels intentional and lasting rather than overdone.

We work with a curated network of established and emerging brands — from Marine Layer and Fellow to RAEN, Gomi, AS Colour, Botanica, and Teaspressa, among many others. And we're not limited to what's in our network — if you have specific products or brands in mind, we'll do our best to source them. If you're starting from scratch, we'll bring the recommendations to you.

Yes. We operate two proprietary warehouses in Idaho and New York, and can store your gifts and goods for ongoing use — ideal for recurring programs like new hire kits or client gifting touchpoints throughout the year. Storage fees apply, and ongoing fulfillment pairs especially well with our custom Shop add-on for seamless order processing.

Absolutely. We can ship in bulk to a single location or drop-ship directly to multiple individual addresses — whether that's a distributed team, a list of clients, or event attendees across the country.