Shipping policy

Shipping Policy

We want to get your order to you as quickly as possible. Please read below for details on our shipping options and delivery estimates.

Processing Times

Processing times vary by item. You'll receive a confirmation email with tracking information once your order has shipped. Please note that customized or personalized items may require additional processing time.

Shipping Options & Delivery Estimates

Shipping rates are calculated at checkout based on your order. We ship via UPS, USPS, and FedEx and offer the following shipping methods:

Standard — 5–10 business days Expedited / Express — 3–6 business days Overnight — next business day

Please note that delivery estimates begin once your order has shipped, not when it is placed.

International Shipping

We ship worldwide via UPS, USPS, and FedEx. International standard shipping typically takes 5–10 business days, and international express shipping typically takes 3–5 business days, barring any customs delays. All applicable customs duties, import taxes, and fees are covered by us — there are no surprise charges on delivery.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right. Reach us anytime at hello@heyday-goods.com.

Questions

If you have any questions about your order or shipment, don't hesitate to contact us at hello@heyday-goods.com.